Financial Ombudsman Service change
From 1 November 2018, the FOS will be replaced by the Australian Financial Complaints Authority (AFCA) which will be the new external dispute resolution scheme for the financial services industry. Any references to FOS in the Combined Product Disclosure Statement and Financial Services Guide will be replaced by the following details: Australian Financial Complaints Authority Call: 1800 931 678 Address: GPO Box 3, Melbourne VIC 3001 Email: firstname.lastname@example.org Website: afca.org.au
Change of terms and conditions
This page contains information on changes to the Combined FSG/PDS which are not materially adverse to you. You can obtain a paper copy of any updated information without charge by calling us.